FAQ - Overseas static caravan insurance

Yes. You can buy over the phone.

Yes, our policy automatically provides employers' liability cover of up to £10 million for any domestic staff.

It means that the item referred to will be replaced for its current value without a deduction for wear, tear or betterment.

We would recommend that you check your main household policy to see if it covers items outside of your permanent residence. This cover is often referred to as 'all risks'. If you keep any items permanently in the static caravan or mobile home and they exceed the single article limit of £300 then you will need to specify them on the policy schedule.

Accidental damage cover is available to the policyholder and family members for both buildings and contents.

Our policies state that you need to pay the first £50 of any claim.

You can pay by card over the telephone or by posting a cheque to Towergate Connect, Suite N, The Octagon, Middleborough, Colchester, Essex CO1 1TG. Monthly instalments are available.

We offer insurance for one or more holiday properties. Please contact us to discuss your requirements.

You are entitled to a full refund of the premium paid if you find the policy unsuitable for your needs and cancel it within 14 days of receipt of your policy documents (as long as no claims have been made). If you need to cancel cover after that time, cancellation charges will apply. Please call us or notify us in writing with the reason for cancellation and state the date from which you need cover to cease. Remember, if your policy is in more than one name, all policyholders will need to sign the letter. If you have any other queries please don't hesitate to contact the customer services team on 0844 736 0088.