Renewals

Renewing your insurance policy with Towergate Connect is easy and straightforward.

The process

• Contact us on 0844 736 8255 between 9:00am and 5:30pm weekdays (+44 1206 780 351 if calling from outside the UK)
• Tell us you want to renew you policy
• We will process payment over the phone

It is helpful if you have your policy number handy. But don't worry if you don't, we can identify you using other information.

We will automatically remind you when your renewal is due so that your cover does not expire.

• We will send you a letter 21 days before the renewal date of your policy
• If we do not hear from you, we will send a reminder letter on the renewal date
• If we still do not hear from you, we will call and remind you

Payment methods

We accept a range of payment methods for your convenience.

• One-off payment by credit or debit card
• Monthly instalments by direct debit (this incurs a small administration fee)
• Sending a cheque

Please call us if you have any questions or need assistance with your renewal. If your renewal date has lapsed please let us know as soon as possible.